Welcome to aghjmoq. We aim to provide customers with clear, reliable, and transparent shipping service. Please review this Shipping Policy before placing an order to understand our order processing, delivery coverage, shipping costs, and related terms.

Order Processing

After payment has been successfully completed, we will begin processing the order. Orders are usually processed and prepared for shipment within 1–2 business days.

Order processing time may vary due to inventory status, order verification, payment authorization, holidays, or increased order volume. If any order information is incomplete or requires confirmation, we may contact the customer through service@mail.aghjmoq.com.

Delivery Time

Once an order has been shipped, the estimated delivery time is typically 12–15 business days. Actual delivery time may vary depending on:

• Shipping address

• Carrier availability and delivery schedule

• Weekends or holidays

• Weather, traffic, or other factors beyond our control

• Peak delivery periods

• Accuracy and completeness of the order information

Please note that delivery times are estimates and are not guaranteed delivery dates.

Shipping Coverage

We currently provide shipping services mainly for customers in the United States. Eligible orders may be shipped to valid addresses within the contiguous 48 U.S. states.

Unless otherwise clearly stated on the product page or checkout page, we do not currently ship to the following locations or address types:

• Alaska

• Hawaii

• U.S. territories

• APO/FPO addresses

• P.O. Boxes

Customers are responsible for providing an accurate, complete, and deliverable shipping address at checkout. If delivery fails, is delayed, or the package is returned due to an incorrect, incomplete, or undeliverable address provided by the customer, the customer may be responsible for any related costs or consequences.

Shipping Cost

We offer free shipping on eligible products within the contiguous 48 U.S. states.

If any order, address, or special circumstance is not eligible for free shipping, the applicable shipping cost will be displayed on the product page or checkout page. Customers should review the final order amount and shipping details before submitting an order.

Order Tracking

After an order has been shipped, if tracking information is provided by the carrier, we will make the tracking details available by email or through the order page.

Tracking information may take some time to update. If the tracking status does not change immediately, this does not necessarily mean the package has not been shipped. Customers may check again later or contact us at service@mail.aghjmoq.com for assistance.

Shipping Delays

We do our best to process and deliver orders within the estimated timeframe. However, shipping may be affected by carriers, weather, holidays, traffic, inventory status, address verification, or other factors beyond our control.

If an order is significantly delayed, customers may contact us at service@mail.aghjmoq.com with the order number. We will help check the order status and provide available information.

Address Changes

If customers need to change the shipping address after placing an order, they should contact us as soon as possible at service@mail.aghjmoq.com. We cannot guarantee that an address can be changed after the order has been processed or shipped.

If the order has already been shipped, customers may need to contact the carrier directly or follow the carrier’s address change procedures. Shipping issues caused by an incorrect address or late address change request may not be eligible for a refund or reshipment.

Lost, Damaged, or Undelivered Packages

If a package arrives visibly damaged, or if tracking shows the package was delivered but the customer did not receive it, the customer should contact us as soon as possible at service@mail.aghjmoq.com and provide the order number, a description of the issue, and any relevant photos or screenshots.

We will assist based on the order details, carrier information, and our website policies. In some cases, customers may be asked to provide additional information to support an investigation or claim.

Multiple Shipments

If an order contains multiple items, some items may be shipped separately depending on inventory, warehouse, or carrier arrangements. Customers may receive multiple packages or tracking numbers for the same order.

Separate shipments will not result in additional shipping charges unless otherwise clearly stated on the product page or checkout page.

Contact Us

If you have any questions about this Shipping Policy, order delivery, or tracking information, please contact us:

Customer Service Email: service@mail.aghjmoq.com

Customer support hours:

• Monday to Friday: 9:00 AM – 6:00 PM
  Online chat and email support available

• Saturday to Sunday: 10:00 AM – 4:00 PM
  Limited email support only